My Deposit was Rejected

Here are common reasons for failed deposits:

• Incorrect Card or Account Information: Double-check your details to make sure the information matches and try again.

• Ineligible State: Deposits are only accepted from eligible states. Check our state eligibility to make sure.

• Unsupported Payment Method: Arena does not accept Chime, American Express, or prepaid gift cards. Use a supported method instead to proceed with your deposit.

• Exceeded Deposit Limit: Wait 24 hours before attempting another deposit.

• Mismatched Account Name: The name on your payment method must match the name on your Arena account for security reasons.

• Payment Method Linked to Another Account: Deposits using a card associated with another account might be rejected, and funds will be returned to your bank. This process typically takes 1-3 business days.

• Amount Too High or Too Low: The minimum deposit is $10. Deposit attempts below this amount will fail. For higher deposits, ensure you are within your deposit limit.

Contact Support for more info.