Download

Scan the QR code to download
[FAQ Home]
← Back to Account

VPN Policy

Can I Use a VPN While Playing Picks on Arena?

No. Legislation for Daily Fantasy Sports platforms (like Arena) differs between states and regions. To ensure users only play in areas where Arena operates, the use of Virtual Private Networks (VPNs) or other geolocation-altering tools is prohibited. If we detect that you are using a VPN or modifying your location, your account will be blocked from depositing, withdrawing, and submitting lineups.

If I Am in a State Where Arena Operates, Can I Use a VPN?

No. Even in eligible states, you cannot deposit, withdraw, or submit lineups while using a VPN. Once we confirm that you are not using a VPN or altering your location, the restriction will be lifted.

I Am Not Using a VPN but Am Being Blocked. What Can I Do?

If you’re being blocked and not using a VPN, check that your device isn’t unintentionally using another geolocation-altering service. For instance, iCloud Private Relay can alter your location and may result in your being blocked. You can find more information about Private Relay and how to disable it here.

If issues persist, contact Arena’s Support Team at support@arenapicks.com for assistance.