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Account Access Issues

Why Can’t I Use My Account?

If you’re having trouble accessing your Arena account, follow these steps:

• Ensure you are in a location where Arena operates.

• Check that location services are enabled in your phone settings.

• Fully close and reopen your app after completing the above steps.

If you’re still unable to use your account, it may have been deactivated due to a violation of Arena’s Code of Conduct. If you believe this was done in error, please contact Arena Support for assistance.